Privaatsuspoliitika

Viimati uuendatud: 1. september 2023

Sissejuhatus

Droneveer OÜ (edaspidi "Meie", "Meid", "Meie") austab teie privaatsust ja on pühendunud teie isikuandmete kaitsmisele. Käesolev privaatsuspoliitika selgitab, kuidas me kogume, kasutame, säilitame ja kaitseme teie isikuandmeid, kui külastate meie veebilehte, kasutate meie teenuseid või ostate meie tooteid.

Lugege seda privaatsuspoliitikat hoolikalt, et mõista, kuidas me teie isikuandmeid töötleme. Veebilehe kasutamisega nõustute käesoleva privaatsuspoliitikaga. Juhul kui te ei nõustu mõne selle poliitika aspektiga, palume mitte kasutada meie veebilehte ega teenuseid.

1. Information We Collect

1.1 Personal Information

We may collect several types of information from and about users of our website, including:

Contact information (such as name, email address, mailing address, and phone number)
Account information (such as username and password)
Transaction information (such as payment details, purchase history, and shipping information)
Profile information (such as preferences, product interests, and demographic information)
Communications (such as customer service inquiries and survey responses)

1.2 Usage Information

We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:

Log information (such as IP address, browser type, operating system, referring pages, and access times)
Device information (such as device identifiers, location information, and mobile network information)
Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
Cookies and similar technologies (as described in our Cookie Policy)

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

Register for an account
Place an order
Subscribe to a newsletter
Fill out a form
Participate in a survey or promotion
Contact customer service

2.2 Automated Collection

We automatically collect information when you:

Visit our website
Use our mobile applications
Open emails from us
Interact with our online advertisements

We use various technologies to collect this information, including cookies, web beacons, pixel tags, and similar technologies. For more information about our use of cookies, please see our Cookie Policy below.

2.3 Information from Third Parties

We may receive information about you from third parties, including:

Business partners (such as payment processors and shipping companies)
Marketing and advertising partners
Social media platforms (if you connect your account to our services)
Public sources (such as public records and publicly available information on the internet)

3. How We Use Your Information

We use the information we collect for various purposes, including to:

Provide, maintain, and improve our services
Process transactions and send related information
Communicate with you about products, services, offers, and events
Respond to your comments, questions, and requests
Provide customer support and handle inquiries
Personalize your experience and deliver content relevant to your interests
Monitor and analyze trends, usage, and activities in connection with our services
Detect, investigate, and prevent fraudulent transactions and other illegal activities
Comply with legal obligations and enforce our terms and policies

4. How We Share Your Information

We may share your personal information with:

Service Providers: Companies that perform services on our behalf, such as payment processing, shipping, data analysis, email delivery, and customer service.
Business Partners: Trusted partners who help us provide and improve our services or who offer joint promotions.
Legal Authorities: When required by law, to comply with legal processes, or to protect our rights and safety.
Corporate Transactions: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

We may also share aggregated or de-identified information that cannot reasonably be used to identify you.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Access: The right to know what personal information we have collected about you.
Correction: The right to request correction of inaccurate personal information.
Deletion: The right to request deletion of your personal information.
Portability: The right to receive your personal information in a structured, commonly used format.
Objection: The right to object to certain processing of your personal information.
Withdrawal of Consent: The right to withdraw any consent you have provided for specific processing activities.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, destruction, or damage. We regularly review and update our security measures as technology evolves.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including to satisfy legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider:

The amount, nature, and sensitivity of the personal information
The potential risk of harm from unauthorized use or disclosure
The purposes for which we process the information and whether we can achieve those purposes through other means
Applicable legal requirements

8. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that differ from your country's laws.

When we transfer your personal information internationally, we implement appropriate safeguards in accordance with applicable data protection laws, such as standard contractual clauses, to ensure your information receives adequate protection.

9. Cookie Policy

9.1 What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

9.2 Types of Cookies We Use

Essential Cookies: Necessary for the website to function properly.
Preference Cookies: Allow the website to remember choices you make and provide enhanced features.
Analytics Cookies: Collect information about how visitors use our website.
Marketing Cookies: Track visitors across websites to display relevant advertisements.

9.3 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can typically find these settings in the "options" or "preferences" menu of your browser. You can also use the "help" feature of your browser for more information.

Please note that if you delete or refuse cookies, some features of our website may not function properly.

10. Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on our website with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If we make material changes to this Privacy Policy, we will notify you by email or through a notice on our website before the changes become effective.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: info@droneveer.com
Phone: +372 5824 1736
Address: Tartu mnt 43, 10128 Tallinn, Estonia

If you are not satisfied with our response, you have the right to lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon) at info@aki.ee.